Performance campaigns harvest demand that already exists. Brand work creates the demand you will harvest next year.Plan both from the start, measure…
Brand strategy
Share the goal and agenda in advance, invite the people who can decide, and timebox every exercise.End with owners and dates for…
A positioning statement is a short internal sentence that explains who you serve, what you offer and why you are the better…
Before you change a logo, a website or a strapline, it pays to understand what you already have. A brand audit is…
As organisations grow, they often add new products, services or sub-brands. Before long, a simple identity becomes a crowded family of names…
Naming a product or service feels like it should be quick. In practice it is one of the hardest creative tasks a…
Tone of voice is how your brand sounds in writing and speech. It is the difference between a message that feels warm…
Many organisations have a mission, a vision and a set of values. Far fewer use them. Too often they are written in…
When a brand starts to feel tired, the instinct is often to start again. But a full rebrand is a big investment…
Brand guidelines are meant to keep your identity consistent wherever it appears. Too often they end up as a long PDF that…
